J.D. Power Ranking 2016
WHY CHOOSE DAVID ZABOJNIK FARMERS INSURANCE COMPANY?
We understand that choosing an insurance company and agent is a major step in the protection of our family, and the agents and staff of David Zabojnik Farmers Insurance are honored to serve our clients. Here are some important facts about Farmers and David and his agents that we hope you will take into consideration when choosing who will protect your most valuable assets.
Farmers claims to offer “dozens of discounts to save you hundreds,” and it does offer more discounts than any other provider nearly twice as many as State Farm. Discounts include perks for newly remodeled homes, professional associations, and smoke-free families, so there is something for everyone. When it comes to customer satisfaction, Farmers has an average ranking with J.D. Power, scoring 3 out of 5 on overall satisfaction and the claims process.
Does the Agent Make A Difference?
When looking at an insurance company look past the “company” and more into the “agency”. While the national corporations Farmers, State Farm, Allstate, etc, all have strength and weaknesses, one thing consumers should really take into consideration is “who is on the other end of the phone”. One of the main complaints consumers of insurance today is when I need help who do I talk to? With large discount companies such as Geico & Progressive, you will most likely get a voice message to press buttons to get to a human. This can be extremely frustrating especially in times of claims or urgently needed questions. Some of our customers have told us of experiences that have made them even willing to pay more if necessary to have an agent they could trust and talk to anytime.
At our agency our lead agent David Zabojnik truly believes in customer service and family. Each agent is “required” to place their personal cellular phone # on their cards and give it to each client. We do not cover our clients 9-5 M-F, we cover them when they need us. How many times have you needed information at 5:35 just to get the voice message the office is closed call back on the next business day. You will NOT get this service with David Zabojnik Farmers Insurance. Even other Farmers agents have set hours, our agency wants to keep our customers for life, in good times and bad. When you deal with corporate in any business much of the difference is how hard your local representative, or in this case agent is willing to work for the client. David is one that will fight for his clients going the extra mile to take care of them just like family.
Our agency slogan is more than just a slogan it is a commitment. “More Than Just Insurance, We Are Family!” We look forward to having you as part of our family and allowing us to take care of your family protection in auto, home, life, pet and all other insurance needs.
What Do Our Clients Think About Us?
Farmer's is great! And Chris Mcafee is the best person there. He is always available and willing to help me with all my questions. He explained in detail all the information and ensured I understood the process. Even after everything was done, he made sure I was happy with my selection. Way to go Chris!
My husband and I were in need of new insurance the same day we bought our new car. We were told to go to David and Chris and we have not regretted it since. They have been very professional and friendly when it comes to helping you. They won't try to stick you with a policy that you don't need. Our only regret is that we didn't go to them sooner.
David went above and beyond to help me get the best coverage for my vehicles and renters insurance. You can tell minutes after talking to him that he really cares about his customers. HIGHLY RECOMMENDED!
Chris and David helped me save a ton of money on my car and house insurance and get better coverage on top of that. Definitely would recommend to anyone!